Privacy Policy
Bespoke (“we”, “us”, or “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (bespokemastery.com) or use our services.
1. Collection of Personal Data
We collect personal data that you voluntarily provide to us, including but not limited to:
Name
Email address
Contact number
Any other information you submit via forms, email, or other communications
We may also collect technical data such as your IP address, browser type, and cookies for website analytics and improvement.
2. Purpose of Data Collection
We collect and use your personal data for the following purposes:
To provide and improve our services
To respond to your enquiries or requests
To send you updates, newsletters, or marketing communications (with your consent)
To manage our website and business operations
To comply with legal and regulatory obligations
Your data will only be used for purposes for which you have given consent, or as permitted by law14.
3. Consent
By providing your personal data to us, you consent to our collection, use, and disclosure of your data as described in this Policy. You may withdraw your consent at any time by contacting us (see Section 8). Withdrawal of consent may affect our ability to provide certain services to you14.
4. Disclosure of Personal Data
We do not sell or rent your personal data. Your data may be disclosed to:
Our employees or authorised agents for business purposes
Third-party service providers (e.g., IT, marketing, analytics) who support our operations, under strict confidentiality
Government authorities or regulators where required by law
We will not disclose your data to any other parties without your consent, except as required or permitted by law13.
5. Data Protection and Security
We implement reasonable security measures to protect your personal data from unauthorised access, use, disclosure, or loss. These measures include administrative, technical, and physical safeguards13.
6. Retention of Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, your data will be securely deleted or anonymised1.
7. Access, Correction, and Withdrawal
You have the right to:
Request access to your personal data in our possession
Request correction of inaccurate or incomplete data
Withdraw your consent for the use of your data
To exercise these rights, please contact us in writing (see Section 8). We will respond as soon as reasonably possible, and not later than 30 days as required by the PDPA. We may charge a reasonable fee for processing access requests123.
8. International Data Transfers
If your personal data is transferred outside Singapore, we will ensure that the recipient provides a standard of protection comparable to the PDPA, or obtain your consent where required12.
9. Data Breach Notification
In the event of a data breach that may affect your personal data, we will notify you and the Personal Data Protection Commission (PDPC) as required by law1.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our website and services constitutes acceptance of the revised Policy.
11. Contact Us
If you have any questions, requests, or feedback regarding this Privacy Policy or your personal data, please contact:
Bespoke
dylbekzh@gmail.com
Singapore
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.